Static Five is happy to offer our customers free shipping on all U.S. orders over $100! Any orders placed less than $100 are charged our standard shipping rate of $8. Please allow 1-4 business days for our static team to fulfill your order. (we do not ship on Sundays, or holidays)
As of right now we do not offer international shipping, if you are located outside the U.S. please reach out to us through our contact page & we can make it work!
Static Five is not held responsible for any lost or stolen packages once delivered to the post office. Once we bring it to the post office, it is out of our hands and the fulfillment company is held responsible.
Shipping fees are non-refundable. Customer is responsible for return shipping cost.
Static Five allows returns and exchanges up to 15 days after the delivery date (excluding discounted or final sale items). If we receive a return and it is beyond the 15 day threshold or was discounted/final sale, we will ship it back to you. All items must be returned in the same unused condition that they were originally shipped out in; (Tags included) Any returned items found damaged or stained will not be accepted and marked "return to sender". Please fill out and include our refund/exchange form in your return. The item(s) cost + taxes will be refunded to the same debit/credit card that was used when order was placed. Please allow 5-10 business days for the refunded amount to hit your account.
Please address your returns as the following:
29 south 1630 west
Pleasant Grove, Ut